T-Mobile

Contacts

Price level:
Moderately

Address:
1216 South Idaho Street Suite 3A, La Habra, CA 90631
Get directions

Website:
t-mobile.com

Phone number:
+1 714-526-3215

Categories:
Establishment   Electronics store  

Suggest update

Reviews about T-Mobile

• Armando Santos

  Oct, 08 2018
  ★ ☆ ☆ ☆ ☆
  Understaffed and rude when associate came back from lunch. Somethings definitely wrong with that picture. But no errors in my transaction so it a two star experience for me.
• Anne Marie

  Nov, 15 2017
  ★ ☆ ☆ ☆ ☆
  If you want to wait while staff "tries to figure it out" then by all means. Unprofessional, rude, zero sense of urgency. Looked at my account and was clueless what anything meant. ..tried to determine my bill cycle by scrolling thru my phone call details. ..waited 25 min to be no with a blank stare...
  
  SIGH
  
  So, I Left from this horribly incompetent La Habra location to go a Jewel of a Tmobile store in Brea on Brea Blvd/ Birch...only a few min away! :)
  When we walked in we waited less than three minutes before we were cheerfully greeted by Kenny. Although he wasn't a sales representative he had no problem jumping in to give us to start us on a great customer service experience.
  *[We had previously gone into the LA Habra store (see my review) to activate five additional business lines with T Mobile! I've been with them for years so wanted to expand my business....BOOOOO they were ZERO help to say the least ]
  Anyway, Kenny, at the Brea/Birch store, was able to help us set up our lines and get 2 new phones to boot! Haley took over for Kenny to make sure that we received a top-notch cell phone buying experience. She is Very knowledgeable and thorough with all the details of our plan. Even Bill made an appearance, very nice and hands-on...what a refreshing management style!
  All in all I definitely recommend THE BREA/BIRCH T-Mobile location!. The store is clean, well-stocked, and all of the representatives are friendly helpful and knowledgeable.
  
  *Run run from the La Habra location!!!

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