Massage Envy - La Habra

Contacts

Address:
1216 South Idaho Street Ste D, La Habra, CA 90631
Get directions

Website:
locations.massageenvy.com

Phone number:
+1 714-515-7555

Categories:
Establishment   Beauty salon   Spa  

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Reviews about Massage Envy - La Habra

• Lacy Tyler

  Jul, 15 2018
  ★ ★ ☆ ☆ ☆
  I’m giving a 2-star review because I’ve always had good experiences with the therapists and would hate to have them affected by this review. But as for the business, and customer service, they deserve 1 star and I will not be returning as a member. This “membership” is one I will never get tricked into again. I signed up for a 3-month membership and the contract states that you have 90 days to receive your 3 massages. I signed up on July 14th, signed my contract, took it home, put it who knows where, and never looked at it again. Had my 2nd massage in September and I knew I had one more massage to get before the end of October. I set up my last massage that day in September for October 27th. The girl at the front desk did inform me that I had one last massage available; however, did not inform me that the day she was scheduling me on was passed my membership termination date. I was told today that they “don’t have that information readily available.” So to wrap this up, I go in today to be informed my last credit is gone (money lost) and my session today will be $100. I initially went into the quiet room and was going to just bite the bullet and pay the $100. But when the front desk lady informed me I had 8 minutes until the start of my massage and when I said “thanks” in my defeated and frustrated voice, she decided to respond with “you’re welcome” in her most condescending passive aggressive voice possible, I walked out and will never be returning.

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